The Fair-Bills-Inclusive Policy applies to tenants whose rent includes utilities such as electricity, gas, water, and broadband. This policy is designed to ensure that utility usage remains reasonable and proportional. It provides tenants with peace of mind while protecting them from the risk of overspending on these services.
Under the policy, a fair-usage allowance is set, which is the maximum amount tenants can use for these services without incurring additional charges. While the allowance is generous, it applies collectively to all tenants, meaning everyone is responsible for ensuring no one exceeds the limit. If the total usage exceeds the allowance, additional fees will apply. The allowance is typically calculated for a 12-month period, but if your tenancy is shorter, it will be adjusted accordingly.