Lettings Consultant – Multiple Locations

  • location_cityDurham
  • business_centerFull time

Who we are

loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental. We are looking for a Lettings Consultant to work as part of the Lettings team. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As a Lettings Consultant, you will be responsible for dealing with all aspects of lettings prior to a tenancy commencing. Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must have a ‘get stuck in attitude’.

Why come and work with us

● You’ll be part of a company that values innovation and alternative thinking

● We invest in and value personal development

● You’ll be part of an audaciously ambitious and growing company

● You’ll be working alongside great people

Key duties and requirements include:

  • Developing and maintaining great relationships with Landlords, Tenants, and Contractors
  • Ensure the Tenant and Landlord experience is exceptional
  • Manage communications via, phone, email, Live Chat, and WhatsApp
  • Maintain lettings compliance knowledge and conduct Right to Rent checks
  • Receive and process new enquiries from Tenants and Landlords
  • Advertise properties and proactively contact our database of potential Tenants
  • Register applicants, arrange viewings, conduct viewings, and provide feedback to Landlords
  • Negotiate offers between Landlords and Tenants
  • Assist the Asset Management team during the busy changeover period
  • Assist with marketing events

Essential skills:

  • Excellent organisational skills
  • Excellent communication skills in order to provide a high-quality to service to all customers
  • The ability to see a job through from start to finish
  • Experience in Lettings (preferred)
  • Self-motivated and ability to work on own initiative
  • Ability to prioritise workload and work to deadlines
  • Flexible and adaptable in approach to work

Additional information

Details

● Hours of work: 9am till 5.30pm Monday to Friday & 26 Saturdays per year 10am till 3pm

● Competitive Salary

● Travel Required between all loc8me cities

● Bonus Scheme

● Driving licence is required and a personal car preferred

● Property Experience: 1 year required

Think you are a good fit? Apply below now

Max. file size: 16 MB.
Max. file size: 16 MB.
I agree to the GDPR consent form(Required)