Lettings

Lettings Manager

  • location_cityDurham
  • business_centerFull time
Apply now direct

Who we are

loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide
industry-leading accommodation experiences for our students and our landlords across the country. You will be
joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence
fundamental.
We are looking for a Lettings Manager to work as part of the Lettings Management team. The ideal candidate will
place a huge emphasis on customer service and be passionate about delivering a first-class experience. As a
Lettings Manager, you will be responsible for leading the lettings team and dealing with all aspects of lettings prior to
a tenancy commencing.
Working in a team you will be required to build excellent relationships with Landlords, Tenants, and Contractors. You
must be an excellent communicator who is used to maintaining relationships with a diverse range of people and must
have a ‘get stuck in attitude’.

Key duties and requirements include:

  • Developing and maintaining great relationships with Landlords, Tenants, and Contractors
  • Ensure the Tenant and Landlord experience is exceptional
  • Manage communications via, phone, email, Live Chat and WhatsApp
  • Maintain lettings compliance knowledge and conduct Right to Rent checks
  • Receive and process new enquiries from Tenants and Landlords
  • Advertise properties and proactively contact our database of potential Tenants
  • Register applicants, arrange viewings, conduct viewings and provide feedback to Landlords
  • Negotiate offers between Landlords and Tenants
  • Manage the lettings process from start to finish
  • Review and audit lettings team performance and manage KPIs set by Branch Manager
  • Assist the Branch Manager with the recruitment of the Lettings Team
  • Oversee diary management
  • Run lettings reports on a weekly basis and reported to the Branch Manager
  • Advise landlords on general lettings regulations
  • Maintain HMO licencing knowledge
  • Maintain rental market knowledge
  • Network to create opportunities
  • Manage marketing events alongside Marketing Manager
  • Recruit and manage Loc8tors time and performance

Essential skills:

  • Excellent organisational skills
  • Excellent communication skills in order to provide a high-quality to service to all customers
  • The ability to see a job through from start to finish
  • Experience in Lettings (preferred)
  • Self-motivated and ability to work on own initiative
  • Ability to prioritise workload and work to deadlines
  • Flexible and adaptable in approach to work

Additional information

Why come and work with us
● You’ll be part of a company that values innovation and alternative thinking
● We invest in and value personal development
● You’ll be part of an audaciously ambitious and growing company
● You’ll be working alongside great people

Think you are a good fit? Apply below now

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