Portfolio Credit Controller

  • location_cityLoughborough
  • account_balance_wallet£26,000.00
  • business_centerFull time
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Who we are

loc8me is an ever-growing student lettings company with nationwide offices. Our vision is to provide industry-leading accommodation experiences for our students and our landlords across the country. You will be joining an organisation where opportunities are constant, ambitions endless, and the pursuit of excellence fundamental.

We are looking for a Credit Controller to assist with the daily accounts operational duties nationwide. The ideal candidate will place a huge emphasis on customer service and be passionate about delivering a first-class experience. As a Credit Controller , you will be responsible for Accounts Manager in dealing with the following duties.

Key duties and requirements include:

  • Managing and chasing rent arrears, which is a key part of this role.
  • Starting legal proceedings, working with Solicitors and completing Claims online on behalf of the landlord
  • Managing and responding to emails
  • Monthly payment runs to landlords & contractors
  • Bank account management and reconciliation
  • Deposit Reconciliation
  • Contract and let sheet auditing
  • Completing reports as and when required for landlords and management
  • Branch/landlord support, including regular meetings with the branch
  • Work closely with all departments across the business to resolve issues
  • Meet KPI’s set by Client Accounts Manager
  • General accounts and administration support to the Client Accounts Manager & Financial Director

Essential skills:

  • Experience in Credit Control, taking a proactive role in managing and collecting rent arrears
  • Strong administration and organisational skills: being organised in a way that is easy for others to read and having a methodical and logical approach to all tasks.
  • Technical skills: Proficient in using various software systems including Microsoft Packages, i.e. Excel, Word, Excel, Google Sheets and using a Mac
  • Communication skills: Confident in making calls and managing difficult situations.
  • Being able to communicate and collaborate with all internal and external stakeholders and having good interpersonal skills.
  • Self-motivated and able to work on own initiative
  • Ability to prioritise workload, work to deadlines, and adapt
  • Attention to detail: being accurate and having a high level of accuracy.
  • Some travel included – visiting tenants in their property
  • Flexibility within a working role as there will be some weekend work during busy periods, especially the summer period.

Additional information

Qualifications/Experience
– Business Administration
– Proven experience in a credit control role

– Customer Service experience
– Strong I.T. skills, using Google Sheets is a must. Using a Mac is desirable
– Ability to effectively manage key accounts
– Experience of working in a busy office

Job Type: Full-time

Pay: £26,000.00-£28,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Free parking

Experience:

  • Administrative: 3 years (required)
  • Microsoft Excel: 2 years (required)
  • Credit Control: 2 years (required)
  • Property Industry : 2 years (required)

Work Location: In person

Think you are a good fit? Apply below now

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